NextMatch.ai - AI-Powered Cold Emails for Medical Graduates

Our Commitment

At NextMatch.ai, we want you to be completely satisfied with our service. We understand that applying for USCE and observership positions is a significant investment in your career, and we stand behind the quality of our AI-generated emails.

Eligibility for Refund

7-Day Money-Back Guarantee

Request a full refund within 7 days of your initial subscription payment if you're not satisfied with the service.

Technical Issues

If you experience persistent technical issues that prevent you from using the service, you may be eligible for a prorated refund.

Duplicate Charges

Accidental duplicate charges will be refunded in full immediately upon verification.

Non-Refundable Situations

After 7-Day Period

Refund requests made after the 7-day guarantee period are not eligible for refunds except in special circumstances.

Used Email Credits

If you have used more than 50% of your monthly email credits, refunds will be prorated based on remaining credits.

Terms Violations

Accounts terminated for violations of our Terms of Service are not eligible for refunds.

How to Request a Refund

Send an email to nextmatchaionline@gmail.com with the subject line "Refund Request"
Include your account email and the reason for your refund request
Our team will review your request within 24-48 hours
If approved, the refund will be processed within 5-7 business days
You will receive a confirmation email once the refund is complete

Cancellation Policy

You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to the service until the end of your current billing period. No partial refunds are provided for unused portions of the billing period after the 7-day guarantee period.

Contact Us

If you have questions about our refund policy or need assistance, please contact our support team at: nextmatchaionline@gmail.com

Refund Policy

7-Day Guarantee